Windsor Court: 01642 618276 | admin@oxbridgecare.co.uk
Windsor Court: 01642 618276 | admin@oxbridgecare.co.uk
Windsor Court:
A Trusted, Safe Haven For Your Loved One To Thrive
Discover our warm carehome for your senior loved one to experience comfort, compassion and peace of mind.
Windsor Court:
A Trusted, Safe Haven For Your Loved One To Thrive
Discover our warm carehome for your senior loved one to experience comfort, compassion and peace of mind.
Residential Care
Dementia Care
Respite
Day Care
Rehabilitation
Welcome to Windsor Court, a family-run care home..
Welcome to Windsor Court, a family-run care home that offers a warm and supportive environment where residents can enjoy their retirement years with dignity and independence.
Our experienced and friendly team of carers are always on hand to provide the highest standard of care and support, 24 hours a day, seven days a week.
*As of today we have new available rooms ready to go if we are a good fit for your loved one.
Our goal is to help each resident live life to the fullest.
Highly Trained & Compassionate Staff
Our team of dedicated staff are possess the warmth and empathy necessary to provide personalized care that meets the unique needs and desires of each resident.
Fine Dining With Nutritious Menus
We believe that meals are an important part of daily life, and so we strive to create an enjoyable dining experience. Our menus are nutritionally balanced and our food is always freshly prepared.
Comfortable, Loving Environment
Your loved one will immediately feel our cozy 'home-feel' throughout our residence, and they will be living in absolute comfort with our high standard of recently refurbished rooms.
Our full range of facilities.
At Windsor Court, we believe in person-centered care, and our goal is to help each resident live life to the fullest. We're passionate about creating an environment that feels like home, with comfortable furnishings, warm atmosphere and all the facilities you need, including:
32 spacious single bedrooms
Designated smoking room and outside area
TVs in lounges and dining room
Disabled access
Healthy, nutritious varied meals
Regular activities and outings
Bingo and quiz nights
Walks to town and park
Long term and holiday care
Day care centre and respite care
TV points in all bedrooms
Telephone facilities
Laundry
Dentist, optician, GP, district and community nurses organized
Library
32 spacious single bedrooms
Designated smoking room and outside area
TVs in lounges and dining room
Disabled access
Healthy, nutritious varied meals
Regular activities and outings
Bingo and quiz nights
Walks to town and park
Long term and holiday care
Day care centre and respite care
TV points in all bedrooms
Telephone facilities
Laundry
Dentist, optician, GP, district and community nurses organized
Library
Here's what people are saying about us.
We would love to speak to you about any concerns you have about this next chapter
Dear families..
If you are considering a care home for your senior loved one, I understand that you might have many worries and concerns. You want to ensure that your loved one will receive the best possible care, be treated with dignity and respect, and receive all the necessary medical attention and support.
We also understand that cost is a major concern for many families. You want to make sure that you can afford the care home and that your loved one will receive quality care at a reasonable price.
We hear you don't worry!
You're not alone with your concerns..
To help you make an informed decision, we encourage any family to research different care homes and their reputation for quality care.
Speak with current residents and their families to get a sense of the level of care and support provided. Compare the costs of different care homes and consult with financial advisors to ensure that you have a plan in place for the long-term costs of care.
Making a decision about a care home for your senior loved one can be a difficult and emotional process. But by doing your research and seeking advice from professionals, you can make a decision that provides your loved one with the care and support they need.
A hive of activity!
The home looks to encourage an active lifestyle, supporting personal interests and benefitting from its own private garden, library, and reminiscence groups.
Residents will be offered activities to stimulate their mental awareness in line with their physical abilities.
There are many other activities and events available such as:
Barbecues and Garden Parties
Evening Entertainment
Outings to Places of Interest
Continuity of Lifetime Hobbies
Bingo & Board Games
Manicure and Pedicure sessions
And many more!..
We are here with open arms to answer any queries and ensure you're ready to make the right decision:
Our 4 promises:
No top ups charged
Refurbished rooms
Friendly staff
Family run
Regulated & Qualfied.
As a provider of Care Services, Oxbridge Care Ltd is regulated by The Care Quality Commission (CQC) an independent regulator of health and adult social care in England. The CQC inspect care homes on a regular basis through unannounced inspections and complete detailed reports on their findings. These reports indicate the homes compliance with the Essential Standards
Click Here to read inspection reports of Windsor Court on CQC website
We're ready to talk with you
Looking for the right carehome for your loved one?
Daily assistance short term or permanent residence
Cozy, family run carehome
All facilities and amenities available
Highly experienced and understanding staff
Fine dining with nutritious meals
Person-centered care for every resident
Come and visit us!
Windsor Court is a care home for the elderly situated in a quiet, residential area of Stockton-On-Tees.
It is in short walking distance of Ropner Park, a beautiful Victorian-styled park, where seasonal fairs and organised events are staged throughout the year.
44-50 Windsor Road, Oxbridge, Stockton-On-Tees TS18 4DZ
Tel: 01642 618276
Mob: 07939 091 448
Email: admin@oxbridgecare.co.uk
Frequently Asked Questions:
Fee & Funding
What are the charges?
Information on our charges can be obtained by calling our Manager on 07939 091 448, 01642 617306. Low income is not a bar to becoming a resident and depending upon your own circumstances you may be able to claim Housing Benefit towards the cost of our charges.
The level of any savings that you have may affect the benefits that you can claim. The Citizens' Advice Bureaux or your local Benefits office will be able to give you more advice regarding this.
How can I get help from the local authority towards my care fees?
Whether your stay in a care home is temporary or permanent your local authority must carry out an assessment of your needs to establish that you require care in a care home before it can help you with the cost. Most people will be expected to pay at least something towards the cost of their accommodation and personal care in a care home from their income and capital.
The amount that you will have to pay will be determined by a means test following the local authority's needs assessment.The means test will look at what capital and income you have. Capital can be in a variety of forms including savings, investments and property (such as your own home).
The capital value of your property will be based on its current market value less any outstanding mortgage or loans.
If you have more than £23,250 in capital you will generally be expected to pay the full fee, however if you are looking for temporary, or respite care then the value of your own home will not count towards this figure.
If you are looking to move into care permanently however then the value of your home will generally be taken into account as capital although there are certain exceptions to this for example such as if your home is occupied by your partner (husband, wife, or civil partner) or dependant children.
If your property is taken into account in the means test you may be able to enter into a "deferred payment agreement" under which the local authority will agree to provide funding as a loan to be repaid when the property is sold at a later date. This could allow you to move into Oxbridge Care Ltd and begin to receive the care that you need whilst you are waiting for your former home to be sold.
Who can I go to for more information?
If you have broad questions about care provision, please do have a look at the Useful links page, which provides contact details for a range of independent advice providers.
Treatment & Rules
Do you discriminate?
We aim to offer equal and fair access to all eligible people, regardless of gender, family or financial circumstances, race, colour, religion, or sexual orientation. We aim to respond to individual need, whilst promoting diversity, respect and spiritual care.
Is smoking allowed?
Oxbridge Care Ltd has a "No Smoking" policy for the comfort of residents. Smoking is only permitted outside or in designated areas.
Are the rules strict?
Apart from your obligations contained in your contract there are no rules other than those of common courtesy.
Are there any restrictions that affect me?
Restrictions are kept to a minimum and you have the freedom to choose your own lifestyle, so long as this does not infringe on the rights of others. Our philosophy is to make our Home as flexible as possible. There are no set times for getting up and going to bed. Some residents like to rise early, others prefer a lie in.
Health Care
What happens if I become ill?
You will continue to be looked after in the home if you fall ill. Should you have to enter hospital, then your room will be kept available while you are there. So far as possible you will be cared for, as you would be at home.
GP AND HEALTH SERVICES: Can I keep my own GP?
This depends on the Doctor. If you are a local and have a local GP then there is no problem. However, if you have moved into the area, then your GP is unlikely to be willing to travel to see you and you will need to register with a local GP. Staff will be happy to assist in this instance.
DENTIS/CHIROPDY: How do I get to see a Dentist or Chiropodist?
All services which were previously available to you remain so. We have dentists, opticians and chiropodists who visit each home on request. There may be a charge for chiropody and dental care.
HOSPITAL: How do I keep my hospital arrangements?
If your relative is not able to accompany you to hospital appointments then we will arrange for a member of staff to go with you. We will arrange the transport to and from the hospital via the ambulance service. It is important to inform us of any appointments as soon as possible
Living
VISITORS: When can my family and friends visit me?
At any reasonable time of the day or night. We have no visiting hours and you are free to entertain your visitors whenever you wish. This may be in the privacy of your own room or in the communal areas of each home. When visitors call we will ask you if you wish to receive them before showing them to your room.
If you wish for your visitors to have refreshments when they arrive please just ask.
GOING OUT: Can I go out with my family and friends?
Of course - you are free to come and go as you please.
FURNISHINGS: Can I bring my own furniture, TV etc?
Yes. All rooms are furnished for your comfort but we are happy to remove furniture if you wish to bring your own pieces. You are encouraged to bring as many personal items and photographs as you wish as this makes your room truly your own.
All electrical appliances must be tested prior to use, unless new. If you wish to have your own phone line fitted in your room, then this is to be dealt with on a personal level with BT.
POST: How do I receive my mail?
All mail will be delivered to your room daily, unopened.
NEWSPAPERS: Do you offer daily newspapers?
Our home has a daily newspaper delivered for the communal areas. If you wish for a personal newspaper this can be arranged through the Manager, and your bill for this service will be produced to you on a weekly basis.
Is there anywhere for relatives to stay?
Our home does not have a permanent facility for visitors to stay overnight, however there may be circumstances when the management would like to/need to accommodate such a request. On these occasions each case will be dealt with on an individual basis.
Are there hairdressing facilities?
Yes. We have a visiting hairdresser operating in our own salon. If you wish to continue to use your own hairdresser this can also be arranged for a small charge on the remaining days each week. This would need to be booked via the manager.
Can I retain links with local community?
Yes. Because you are living in a Care Home it doesn't mean that you have to spend all your time here. We want you to carry on your lifestyle as if you are living in your own home. If you need any help let us know.
What do I do next?
We hope that the information we have given you in this section will help you to make a good decision. If you would like to visit a home, to see for yourself and ask your own questions please phone us to arrange an appointment.
Food
Cooking is a real chore and I need a special diet. Can you help?
Food is always an area of interest to residents and their relatives. It should not be a concern to either.
Oxbridge Care Ltd has a fully equipped kitchen and its fully trained and highly skilled cooks prepare fresh home cooked meals ensuring a balanced and varied diet. Residents who have additional dietary requirements such as diabetes or low sodium can have meals prepared to their requirements.
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